Refund policy
RETURNS.
Changed your mind. It happens.
CHANGE OF MIND
You have 14 days from delivery.
Unworn. Unwashed. Tags on. Original packaging.
Sneakers can be tried on indoors only. No wear on the soles.
Return shipping is on you.
EXCHANGE OR REFUND
Swap for another size if we have it. Or get a refund to your original payment method once the item is back with us and checked.
FINAL SALE
Founders Club, numbered and limited pieces can't be returned for change of mind. Scarcity is the point.
FAULTY OR WRONG ITEM
That's on us. Contact us with your order number and photos. We cover return shipping and sort a repair, replacement or refund. This applies to every item, final sale included, and doesn't affect your rights under Australian Consumer Law.
HOW TO RETURN
Contact us with your order number before you send anything back. We'll tell you where it goes.